Abbey Louie

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What gets recognized gets repeated

Though free and immensely impactful, giving thoughtful praise is one of the most untapped management resources out there. Let's change that. Giving meaningful positive feedback boosts employee engagement and performance—what gets recognized, gets repeated.

On high-performing teams, the ratio of positive to negative feedback is 5:1. What does your feedback ratio look like? In this video, I share examples of how to give specific (vs. generic) praise.

I admit that this video is a bit longer than most, but if you stick with me after the two-minute mark, you'll get an entertaining glimpse into my marriage that further illustrates this important practice.

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