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a collection of ideas, reflections, and resources
Just do it
I find that in our culture we tend to be very skilled at asking people how we can help them—how we can be of service to their needs or situation. What a wonderful norm! However, I’ve also noticed a common practice of responding to these offers with resistance. Not...
Reflecting on experience
This is one of my favorite quotes. Probably because it's a reminder I need to hear often. "We don't learn from experience. We learn from reflecting on experience." - John Dewey You see, I like to move fast—to drive results and then jump to the next challenge. No time...
Boosting employee ownership
Have you seen "Yes Day" yet, the new Netflix movie? It's the driver behind this week's Two-Minute Tip. Every leader's dream is to have a team full of employees who take extreme ownership of their work and the team's success. But how do you do it? As usual, I learn my...
Share the stories
We may clock in each day to earn a paycheck, but the amount of energy we choose to exert during those work hours is influenced by much more than a salary. One of the biggest drivers of performance and engagement is the ability to know and see the impact of our...
A lesson from Grandma
"The best classroom in the world is at the feet of an elderly person." - Andy Rooney My beautiful grandmother passed recently. She was a powerful force—smart, talented, courageous, witty, selfless, and so much more. This week's Two-Minute Tip gives us an opportunity...
A short video series: using neuroscience to drive performance & engagement
Two weeks ago, I launched a video series on this blog focused on helping you leverage neuroscience to drive employee engagement and performance. But I quickly realized that breaking it into several, individual posts made the content and learning feel disjointed; so...
Am I valued here? (S in SCARF model)
We're continuing our deep dive into how the human brain perceives and reacts to the workplace, and how you can use this awareness to create an environment that maximizes performance and engagement. Let's be clear: this is not soft, fluffy stuff. This is science, and...
The human brain at work
I’m very passionate about today’s topic. Lately, I have witnessed leaders neglecting it on numerous occasions. The negative impact of their neglect is significant—involving both human and business costs. Though my natural instincts ignite a protective ‘mama bear’...
Connection over perfection
We place a lot of pressure on ourselves to perform perfectly, know all the answers, and maintain a polished reputation. That's pretty stressful considering perfection is humanly impossible. What if, instead of aiming for perfection, we aimed for connection? And what...
The power of a circle
When you find yourself wanting team dynamics to change, or wanting a specific relationship to improve, what do you do? Probably a lot of things. I’m guessing you work hard to brainstorm and apply many different approaches to drive growth. But have you tried the circle...
Using the 5 languages of appreciation
We tend to communicate with others using style norms that come most naturally to us—direct vs. indirect, people-focused vs. fact-focused, etc. While not inherently good or bad, our ability to effectively communicate and truly connect with colleagues improves when...
How to solicit actionable feedback
Inviting others to help us uncover blind spots is one of the best ways to increase self-awareness and expedite growth. But it's hard. It can feel scary and humbling, and most often frustrating. Not frustrating because of the feedback provided, but because of the lack...
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