We all want to believe that we treat everyone around us equally, or at least fairly. But the truth is that by human design, our brains automatically play favorites. This quick tip will help you do something about it.

Why do we struggle to humbly consider opposing ideas and opinions? One reason is because of the way our brains respond to people who think differently than us. In this video, I explain what’s happening in the brain in these situations, and walk you through an exercise to help you experience it real-time.

Two questions to ask when you find yourself at odds with someone—whether a major conflict, minor disagreement, or simple frustration. Honest answers to these questions will enable you to process the scenario with stronger logic and more empathy.

Instead of focusing on paperwork and process, let’s focus on building connection during the onboarding journey.

Here are a few small tweaks you can make to your group brainstorming process that will get you better results and ensure everyone is engaged.

Good news—our brains can recategorize people as in-group, even when strong differences exist.