In this short video, I share a heartwarming story about a little boy in my Sunday school class who taught me an important lesson about slowing down to connect before diving into work. We could all benefit from being a little more like him...

If you've ever wondered how to quickly build trust with others—whether you're new to a management role, closing a sale, or navigating a networking event—this video is for you. In it, you'll learn a simple yet powerful trick that takes the pressure off and helps you create connections fast.

I decided to practice what I preach while navigating some tension with my husband last week. Good news: the methodology I teach to my clients works! In this video, I’ll share the one key strategy that changed the course of our disagreement—and how it can help you resolve conflicts faster too.

I was recently on a trip with a delayed flight when the gate agent came on the loudspeaker and made an announcement that went against all the advice I'd ever give a leader or organization. I was shocked. I share it all in this quick tip video.

Recently, on a flight, I witnessed a flight attendant use a new approach that rallied all passengers together to accomplish a shared goal. As leaders, I believe we can learn from this approach and apply it to boost shared accountability within our teams.

If you're tired of addressing the same frustration over and over again with your team, this quick video is a must-watch. Discover how a simple change in approach—focusing on the system rather than the individual—can lead to lasting improvements.

Many years ago in high school, I had a rough basketball season. Instead of continuing to improve over time, my skills and execution deteriorated. Why? Because I was missing the three things that every team member needs in order to perform at their best. Do your employees have these three things from you?

I recently spent an unforgettable week at a dude ranch with my family. This trip turned out to be my favorite vacation ever, and you may be surprised to know why. In this video, I share one of the biggest factors that made the experience so great and how we can implement it in our daily work and personal lives.

Recently, my doctor didn't know what to do with an issue I brought to her. How she responded bolstered my trust in and respect for her even more. I think we can learn from her example in this Two-Minute Tip.

Sometimes, we feel stifled by management, believing we could do our work more easily without the hierarchy in the way. Do we even need formal leadership structure in place if we have smart, high-performing employees? Google experimented with this idea in 2002. Find out what happened.

We all recognize the absolute importance of building trust on our teams, yet sometimes we're unsure of how to do it.

In this video, I draw on a recent parenting analogy to illustrate what I believe to be the most effective method for building trust with your employees.

Thanks to extensive research conducted by Kouzes and Posner, we know which leadership behaviors are exercised most frequently and which are neglected.

Want to know which one ranks at the bottom? Watch this quick video to find out and learn how you can start leveraging this critical practice more effectively.