I decided to practice what I preach while navigating some tension with my husband last week. Good news: the methodology I teach to my clients works! In this video, I’ll share the one key strategy that changed the course of our disagreement—and how it can help you resolve conflicts faster too.

When employees can’t perform tasks as well as we do, we’re quick to feel frustrated and make assumptions about their abilities. We often forget what it takes to develop new skills. This video takes a quick deep dive into this very issue through the lens of a recent client coaching conversation.

Thanks to extensive research conducted by Kouzes and Posner, we know which leadership behaviors are exercised most frequently and which are neglected.

Want to know which one ranks at the bottom? Watch this quick video to find out and learn how you can start leveraging this critical practice more effectively.

Most of us find it easy to praise our “top performers”—the overachieving employees, prized students, and dutiful children—but we struggle to consistently affirm those who aren't quite as easy to lead. Unfortunately, this only further deteriorates effort and results. Try this approach instead...

If you want your team to be more open to feedback; and you want to see them actually absorb and apply it, then this tip is a must-watch for you.

The ability to receive tough feedback is one of the most important, yet neglected, leadership skills. In this video, you'll learn a simple trick to help you become a master at receiving difficult feedback, even when you disagree with it.

If we constantly focus on maximizing near-term success, we'll find ourselves stuck in an endless scramble of responding to the most pressing needs in front of us. If, instead, we aspire to create a more sustainable and higher-performing future, we need to play the long game. Sometimes, short-term pain is necessary to achieve long-term gain.

In this video, I'm challenging you to ask a specific question in your upcoming one-on-ones to help uncover potential blind spots and gather the insights you need to better serve your team.

Nobody wants to be "that manager" — you know, the one employees grumble about. So instead, we work hard to be a well-liked manager and end up over-rotating into some unhealthy leadership behaviors. Watch this quick video to identify your own worries and how they might be impacting your management style.

Adapting to hybrid work schedules has become essential in the modern workplace as organizations strive to blend remote and in-office work. Since managers and employees play critical roles in navigating this new way of working, we'll explore tips for both parties in this quick video.

In this episode, I address a prevalent cultural norm found in non-profit and faith-based organizations, where the desire to maintain a positive and polite atmosphere can sometimes hinder progress and growth. Watch the video to delve into the significance of shifting from nice to kind.

Holding employees accountable is one of the most dreaded leadership tasks. But why? And what can we do about it? In this short blog post, we’ll explore answers to these questions and introduce three practical strategies for creating a culture of accountability on your team.