I decided to practice what I preach while navigating some tension with my husband last week. Good news: the methodology I teach to my clients works! In this video, I’ll share the one key strategy that changed the course of our disagreement—and how it can help you resolve conflicts faster too.

If you're tired of addressing the same frustration over and over again with your team, this quick video is a must-watch. Discover how a simple change in approach—focusing on the system rather than the individual—can lead to lasting improvements.

If you want your team to be more open to feedback; and you want to see them actually absorb and apply it, then this tip is a must-watch for you.

The ability to receive tough feedback is one of the most important, yet neglected, leadership skills. In this video, you'll learn a simple trick to help you become a master at receiving difficult feedback, even when you disagree with it.

In a world where opposing views often lead to confrontation or shutdowns, what if you knew how to keep the conversation going in a productive way? What if you could minimize defensiveness and foster collaboration instead? Leverage the simple strategy shared in this video to calm emotions and pave the way for healthy dialogue.

What happens when we make a mistake? Most of us try to find something or someone else to blame before taking ownership; yet we expect others to take full ownership immediately when they slip up. The healthiest teams have a norm of admitting mistakes and apologizing to one another quickly. If your team isn’t there yet, it’s time to set the tone and lead by example.

In this episode, I address a prevalent cultural norm found in non-profit and faith-based organizations, where the desire to maintain a positive and polite atmosphere can sometimes hinder progress and growth. Watch the video to delve into the significance of shifting from nice to kind.

Promoted to manager of your former peers? Talk about a challenging dynamic! Watch this video for three simple strategies to make the transition smoother and to help you build a healthy working relationship with your peer-turned-employee.

Silos exist in almost every organization, stifling collaboration and efficiency. Most employees want the silos to diminish, but feel like only senior leaders have the power to do something about it. Good news: you don't have to sit back and wait. In this video, I share a practical strategy that ANY employee can implement from ANY level to boost collaboration and break down silos. Let's get to work!

Most of us want to know what others think of us and how we can improve. But we’re going about getting this feedback all wrong. In this article, we explore a small shift that will make a big difference in your ability to get honest, actionable feedback from others.

If you’re not receiving what you want and need from your boss, team, peer department, colleague, spouse, etc., watch this video for a strategy to consider. Be sure to watch until the end to hear a bonus prevention strategy.

Why do we struggle to humbly consider opposing ideas and opinions? One reason is because of the way our brains respond to people who think differently than us. In this video, I explain what’s happening in the brain in these situations, and walk you through an exercise to help you experience it real-time.